O L I V I A   D U O N G

About

Currently, a graduate student specializing in Computer Engineering. Having graduated with a B.S. in Computer Engineering with a minor in Computer Science at Rutgers New Brunswick, The State University of New Jersey in the School of Engineering, I am continuing my academic journey with Rutgers Graduate School to pursue my Masters in Computer Engineering. My graduation date is set for Fall 2024.

My passion lies in gaining knowledge in the software design and hardware development of computer systems, and I see ample opportunities in this field to advance my professional career.

Machine Learning and Artificial Intelligence (AI) have captured my interest in particular, and I envision my path exploring how Machine Learning can be implemented and advanced in Virtual Reality (VR) technologies. Moreover, I would like to delve deeper into hardware security, as well as ML attacks/defenses.

My management and leadership skills are demonstrated through my current position as a Head Lab Supervisor at The Rutgers Office of Information and Technology. Within the department, my position also extends to working with the Help Desk as a Level 2 Consultant and Applications Support Consultant, where I monitor Hill Center's Data Center. In addition, I am a licensed Pharmacy Technician and possess exceptional customer service skills and teamwork expertise.

In the Summer of 2022, I served as a student counselor, leading The Academy at Rutgers for Girls in Engineering and Technology (TARGET). The program aims to increase awareness and introduce students to career opportunities in engineering.

Upcoming Research Project: WINLAB; Utilize Machine Learning techniques to attack & defend Voice Assistant Systems (e.g. Alexa, Google Home) for smart manufacturing environments. Research lead by Yingying Chen, Department Chair & and Professor within the Electrical & Computer Engineering.

  • Birthday: 03/23/2001
  • Phone: (973) 876-5499
  • Address: Wharton, NJ
  • Degree: M.S. Computer Engineering
  • Email: oliviaduong2001@gmail.com
  • Website: www.olivianduong.com

Education

Diploma Class of 2023

B.S. Computer Engineering &
Minor in Computer Science

Rutgers University-New Brunswick

Class of 2023
GPA: 3.60

University Site
Graduation Class of 2023

M.S. Computer Engineering

Rutgers University-New Brunswick

Class of 2024

GPA: NA

Graduate Site

Magnet Program for Math & Science

Morris Hills High School

Class of 2019

GPA: 4.09

Highschool Site

OIT

OIT Head Lab Supervisor

Aug 2022-Present

Rutgers Office of Information & Technology

  • Manage 5 lab locations and 80+ employees on the Cook/Douglass campus
  • Manage 6 lab locations and 80+ employees on the Busch campus
  • Work with employees each semester to build schedules that accommodate their college schedules
  • Contribution to the production of a new Google Sites webpage due to the decomission of older webpages
  • Update staff and wiki websites using HTML and CSS by designing a more organized layout, increasing efficiency for employees
  • Produce spreadsheets to keep detailed records of each employee
  • Diagnose and troubleshoot any technical issues related to secured connections, VPN, network, printers, and projectors in the computer labs
  • Organize weekly meetings and meeting notes
  • Organize training materials for new consultants and supervisors in-training

  • OIT Speech

    OIT Assistant Lab Supervisor

    Dec 2021-Aug 2022

    Rutgers Office of Information & Technology

  • Manage 3 lab locations and 80+ employees on the Cook/Douglass campus
  • Manage 2 lab locations and 80+ employees on the Busch campus
  • Work with employees each semester to build schedules that accommodate their college schedules
  • Update staff and wiki websites using HTML and CSS by designing a more organized layout, increasing efficiency for employees
  • Produce spreadsheets to keep detailed records of each employee
  • Diagnose and troubleshoot any technical issues related to secured connections, VPN, network, printers, and projectors in the computer labs
  • OIT Supervisor In-Training

    Sept 2021-Dec 2021

    Rutgers Office of Information & Technology Help Desk

    Application Support Consultant

    May 2022-Present

    Rutgers Office of Information & Technology Help Desk

  • Monitors critical systems, servers, and environmental status of Rutgers University Hill Data Center
  • Escalation of issues to resolve outages/degradation of network
  • Simultaneously offering phone support and documenting tickets
  • Level 2 Help Desk Consultant

    May 2022-Present

    Rutgers Office of Information & Technology Help Desk

  • Level 2 phone support consultant
  • Email Certified, answer emails in the Rutgers IT Help Desk Triage queue related to technical issues or general questions
  • Troubleshoot all aspects of supported desktop computing
  • Simultaneously offering phone support and documenting tickets
  • Ability to perform remote troubleshooting utilizing diagnostic techniques
  • Level 1 Help Desk Consultant

    Jan 2022-May 2022

    Rutgers Office of Information & Technology Help Desk

  • Level 1 phone support consultant
  • Troubleshoot all aspects of supported desktop computing
  • Simultaneously offering phone support and documenting tickets
  • Ability to perform remote troubleshooting utilizing diagnostic techniques
  • OIT Lab Consultant

    Sept 2021-Sept 2021

    Rutgers Office of Information & Technology Help Desk

    OIT Lab Consultant In-Training

    Jul 2021-Sept 2021

    Rutgers Office of Information & Technology Help Desk

    Activities & Societies

    Rutgers Institute of Electrical and Electronics Engineering

    Oct 2022-Present

    Rutgers University-New Brunswick

  • Micromouse Robotics
  • Club to become more familiar with different kinds of small electronic components, such as sensors and microcontrollers
  • Integrate electrical components using Arduino software.
  • Morris Hills High School

    Sept 2015-June 2019

    Activities & Societies

  • Cross Country
  • Spanish Club
  • Junior State of America
  • Theatre & Stage Crew
  • Band: Piano, Flute, Violin
  • Girl Scouts
  • International Thespian Society
  • National Honor Society
  • Spanish Honor Society,
  • Social Studies Honor Society
  • Tri-M Music Honor Society
  • National English Honor Society
  • National Society of High School Scholars


  • Experience

    The Academy at Rutgers for Girls in Engineering & Technology Student Counselor

    Jun 2022-Jul 2022

    Department of Student Access & Inclusion (OSAI) at Rutgers University

  • Facilitate workshops, develop hands-on activities, and prepare lessons, labs, and projects for the duration of the program
  • Create an insightful, exciting opportunity, and safe environment for participants to learn more about the many different engineering disciplines
  • Pharmacy Technician

    Nov 2020-Jan 2022

    CVS Pharmacy

  • Provide exceptional customer service
  • Maintain accurate patient records
  • Prepare and package medications
  • Maintain drug inventory
  • Prepare and box delivery orders
  • COVID-19 Tester

    Nov 2020-Jan 2022

    CVS Pharmacy

  • Preparing lab kits for patients
  • Offering verbal directions for customers through the drive-thru
  • Assistant Instructor

    Sept 2018-Aug 2021

    Kumon North America, Inc.

  • Math & Reading tutoring from ages 3 to high school
  • Provide exceptional one-on-one tutoring service in a classroom
  • Produce intricate spreadsheets to maintain records of attendance, grades and schedules
  • Maintain records of inventory on workbooks
  • Notetaker

    Sept 2019-Jan 2020

    Rutgers Office of Disability Services

  • Take handwritten or typed notes for Calculus 1 Math/Physics
  • Upload files to Rutgers Box after each class
  • Volunteer

    Volunteer Staff

    2016-2019

    Saint Clare's Health Hospital

  • Transporting lab equipments/specimens
  • Filing Patient Reports
  • Transporting patients
  • Canal Day Booth Volunteer

    August 2017

    Girl Scouts of the USA

  • Participated in a fundraiser for service dogs in a booth at Canal Day
  • Homeless Shelter Volunteer

    2017

    Girl Scouts of the USA

  • Volunteered to provide and serve food
  • Education

    Rutgers University-New Brunswick

    Sept 2019-May 2024

    School of Engineering

  • Major: Computer Engineering
  • Minor: Computer Science
  • GPA: 3.60
  • Morris Hills High School

    Sept 2015-June 2019

    Magnet for Math and Science Program

  • AP Seminar and Research
  • GPA: 4.09
  • Licenses & Certifications

    CPR, AED, & First Aid Certification

    2017-2019, Jun 2022-Jun 2024

    American Heart Association Heartsaver First Aid CPR AED Program, LifeSavers Inc.

    Microsoft Office Specialist

    2018-Present

    Microsoft Corporation

    Pharmacy Technician License

    Jun 2021-Aug 2024

    State of New Jersey Office of Attorney General Division of Consumer Affairs

  • With the PTCB CPhT Certification, technicians demonstrate their knowledge, commitment in medication safety, and effective patient care across pharmacy settings.
  • Skills

    HTML 80%
    CSS 50%
    Java 70%
    Matlab 70%
    Hadoop 30%
    MacOS 95%
    Haskell 50%
    Python80%
    MS Office 365 90%
    Adobe Suite 90%
    PySpark 40%
    WindowsOS 90%

    Awards & Honors

    Fall 2023

    IEEE ICCE 2024 Conference
    Selected as a participant for the 42nd IEEE International Conference on Consumer Electronics in Las Vegas. Paper Publication of Agriculture Maintenance & Crop Monitoring Drone

    May 2023

    Magna Cum Laude High Honors
    GPA 3.400 to 3.649
    Will be given during May 2023 graduation

    Fall 2022

    Supervisor of the Semester
    OIT Cook/Douglass Labs - Level 3 Supervisor

    2021-2022 & 2022-2023

    Irene Ross & Harper Grant Scholarship in Engineering
    Recipient for the 2021-2022 & 2022-2023 academic years. Selection based on academic performance, leadership, financial needs, & service to the engineering community

    Fall 2020, Spring 2021 & Fall 2021

    Dean's List
    Recipient of Dean's List Fall 2020, Spring 2021, Fall 2021

    May 2019

    AP Seminar & Research Certificate
    The Comparative Effects of Super Mario 3D World, Super Mario 64 & Brain Age on Short-Term Memory

    Sept 2015-May 2019

    Excelsior Awards
    Recognizes the academic achievement of students who have achieved an overall average of 93.0 or better with no rounding for one entire academic year

    May 2019

    Medallion Medal Award
    Maintained an average of 93.0 or better with no rounding for the freshman, sophomore, junior and seniors years; awarded at graduation

    Courses

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    Here are the courses I'm currently taking!

    Cloud Computing & Big Data

    16:332:516

    Distributed communication aspects of clouds, parallel & distributed technologies & algorithms. Introduction to MapReduce programs using Hadoop & PySpark.

    Course Site

    Mobile Embedded Systems & On-Device AI

    16:332:518

    Introduction of computing principles in mobile embedded systems & AI on mobile devices with a focus on mobile sensing & privacy in mobile environments.

    Course Site

    System Analysis

    16:332:501

    Study of system properties, convolution, differentiating between Fourier Series and Fourier Transforn with an introduction to Laplace Transforms.

    Course Site

    Computer Architecture I

    16:332:563

    Instruction set design with basic processor implementation of piplining, hazards, dynamic scheduling, memory hierarchy, caching, virtual memory, parallelism & SIMD organizations.

    Course Site

    Colloquium in ECE

    16:332:699

    Research presentations by distinguished lecturers.

    Course Site

    Projects

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    Click the download button for more detailed information!

    ADVENTURE GAME
    ON TERASIC BOARD

    Digital System Design & Computer Architecture

    Designing a system of D-Flip Flop in system Verilog with the Quartus software. Production of simulation waveforms on Quartus software. Game is uploaded and played on the Altera Terasic Board.

    TESLA FEATURES,
    COSTS & DRAWBACKS

    Sustainable Energy

    Group research on electric car features, disadvantages and costs. Central focus on the buildup of Tesla as a company, its effects on the environment, and its future.

    HUFFMAN CODING

    Data Structures

    Writing an algorithm to build a Huffman Tree. Program ran through VSCode terminal.
    Click here for course site assignment.

    DIGITAL COMPARATOR

    Digital Logic Design

    A digital comparator was built for a 3-bit unsigned or 2’s complement signed integers on the Emona netCIRCUITlabs board. The digital comparators were verified by its operation and implemented through Matlab.

    STEADY STATE FREQUENCY
    & ACTIVE FILTERS

    Principles of Electrical Engineering II Lab

    Analysis of steady state frequency response of stable transfer functions of various simplistic circuits with the usage of Bode plots. Characteristics of active filters: The Low Pass, High Pass, Band Pass, Band Reject and All Pass filters.

    MEDICAL APPOINTMENT SYSTEM

    Software Engineering

    Group project; Building a system that organizes types of illnesses and doctor medical specializations into separate categories, along with various constraints. Github repo is private at the moment.

    PYTHON RSA
    KEY GENERATION

    Information & Network Security

    Utilizing RSA certificates in PEM format to encrypt a plaintext message, and then to decrypt the ciphertext. Identification of packages including PyCrypto and PyCryptodome, installed in Anaconda.

    AGRICULTURE MAINTENANCE & CROP MONITORING DRONE

    Capstone ECE

    Group project; This conceptual project aims to address issues such as wildfires, inadequate water management, and improper pest control by creating a drone that can detect fires and notify emergency services, dispense proper levels of pesticides, and manage waterlevels by monitoring soil moisture.

    SOCKET PROGRAMMING
    in Python

    Internet Technology

    Exploration of Python programming and Python's socket programming interface. Two programs (client.py and server.py) were constructed to communicate with each other over the socket API.

    ASYNCHRONOUS SOCKETS

    Internet Technology

    In collaboration with a classmate; Implementation of a set of programs that mimic an implementation of load balancing across DNS servers. Request duplication is explored. Four programs were constructed: client, load balancing server, and two DNS servers.

    HTTP SERVER & WITH AUTHENTICATION

    Internet Technology

    In collaboration with a classmate; Implementation of an HTTP server that servers secret user data. Access to secret data will be authenticated through username and password and cookies. HTTP protocol will be used to render browser-readable data in server.py.

    SOCKET PROGRAMMING
    in C

    Network Centric Programming

    Implementation of a basic socket server and client using the port 8080 and local host. Client and server will be communicating and exchanging messages.

    MULTIPLE STRING SEARCHER

    Network Centric Programming

    Linux programming environment C programming concepts such as command line arguments, pointers, IO, etc.

    READING PCR VALUES & ON A TPM 2.0 SIMULATOR

    Hardware & Systems Security

    This lab assignment is to run a basic TPM command to read PCR values on a TPM 2.0 simulator. Ubuntu Linux is utilized regardless of TPM 2.0 chip through a virtual machine.

    INTRODUCTION TO HADOOP & PYSPARK

    Cloud Computing & Big Data

    In collaboration with a classmate; This lab assignment is an introduction to setting up Hadoop and PySpark with Python files.

    SIMPLESCALAR: PIPELINING & BRANCH PREDICTION

    Computer Architecture I

    In collaboration with classmates; This lab assignment utilizes the SimpleScalar simulator to run experiments regarding pipelining and branch prediction.

    REGULAR EXPRESSIONS & IN HASKELL

    Principles of Programming Languages

    Assignment given to further explore and test properties of Haskell regular expressions.

    Interests

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    Aside from my academics...

    I LOVE MARVEL MOVIES!
    Captain America is thee best Avenger!

    DC SUCKS

    Olivia Duong | 2001-Present

    I enjoy listening to
    Pop and Disney Music.

    Spotify Logo

    Olivia Duong | 2001-Present

    I tend to cook pasta dishes & salmon with tons of lemon pepper. My fav drink is Bubble Tea!

    Bubble Milk Tea

    Olivia Duong | 2001-Present

    I like playing video games including
    Halo Infinite, Minecraft & Valorant. And VR!

    Halo Master Chief

    Olivia Duong | 2001-Present

    I absolutely love soup dumplings!

    Soup Dumplings

    Olivia Duong | 2001-Present

    I find that the card game Mao
    is tricky, but fun.

    Playing Cards

    Olivia Duong | 2001-Present

    I flew a Cessna 172 Skyhawk plane!

    Plane

    Olivia Duong | April 3, 2023

    I, ocassionally, participate
    in recreational running.

    Running Shoe

    Olivia Duong | 2001-Present

    Fun fact
    I broke my foot playing the Wii!

    Broken Foot with Case

    Olivia Duong | 2001-Present

    Shot a 380 Shield EZ Pistol!

    Shooting

    Olivia Duong | January 8, 2024

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    Leave me a message!

    Location:

    Buell Apartments

    Call:

    (973) 876-5499



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    Olivia Duong's Signature